Your online shop
Shopify website
Keep your Shopify theme and customer-facing storefront.
Your Shopify website.Stockbox behind the counter.
Keep your Shopify website. Use Stockbox for watch buy-ins, jewellery stock, repairs and counter sales, with our team helping you connect the two.
Connect Shopify to Stockbox
Two-way sync
Through the Stockbox app
Your working day
Stockbox CRM & POS
Manage your jewellery and watch stock, customers, purchases, repairs and counter sales.
- Products
- Images
- Prices
- Stock
- Customers
- Orders
- Refunds
At the counter, you use Stockbox POS. The app connects your Shopify website to Stockbox; it does not support Shopify POS. We review your current apps, payment setup and workflows when planning the connection.
Built around the pieces you trade.
That watch has been here before.
Buying back a watch? Stockbox warns when its serial number already exists. Review the warning and confirm the new purchase with the same serial.
Explore watch buy-insMore of a line you already stock.
Select an existing product when buying repeat stock. Publishing the buy-in adds the incoming quantity to that record and logs the purchase reference.
See stock replenishmentBook the repair. Quote after assessing it.
Record the condition and photographs, then mark the job To quote. Follow its progress through to collection and the customer’s signature.
Explore repair managementMixed carats, one purchase.
Record scrap by carat, decimal gram weight and agreed price. Send selected lines straight to an onward order, or push a piece to stock.
See scrap-gold buyingStockbox also supports VAT margin-scheme workflows alongside stock and sales. We review the setup your shop needs during your demonstration.
What Stockbox adds to your Shopify shop.
Use Stockbox for the jewellery and watch work behind your Shopify website: buy-ins, repeat stock, repairs and customer records, with our team helping you get started.
On a smaller screen, scroll across the table to compare both options.
| What your shop needs | Stockbox + Shopify website | Shopify / Shopify POS |
|---|---|---|
| Website and counter sales | Keep the Shopify website and use Stockbox POS at the counter. The Stockbox app syncs products, images, prices, stock, customers, orders and refunds both ways. | Shopify connects its online store with Shopify POS. |
| Jewellery and watch product detail | Jewellery and watch attribute templates with thousands of available values, plus custom luxury SKUs. | Custom and category metafields extend product data. Supported fields can be viewed in POS. |
| Repairs | Record condition and photos, book jobs To quote, follow progress and capture a collection signature within Stockbox. | Specialist apps provide repair workflows, including jewellery and watch repairs with Shopify POS support. |
| Customer management | CRM alongside jewellery and watch buying, selling and repair workflows. | Customer profiles include purchase history and preferences. |
| Getting set up and getting help | Shop visit, personal demonstration, data preparation and training from our team. Bespoke work and additional services are scoped with you. | Shopify support depends on your plan. Third-party apps have their own support providers. |
Shopify details: POS, product fields and a repair app. Checked 12 October 2026. We’ll confirm your Stockbox setup and any extra work in your quote.
From product listing to paid order
01 / Stock to storefront
Map your product fields
We map your jewellery and watch fields to Shopify product data and agree the collections your stock belongs in. Check sample pieces on your storefront before the connection goes live.
02 / Order back to your shop
The online sale reaches Stockbox.
A Shopify order brings its customer and items into Stockbox. The import records payment information for paid orders and updates linked stock, with the Shopify order reference in the activity record.
Already have products in both systems? We review how they match before connecting them. Your team gets personal training on products, orders and refunds.
Your website options
Keep Shopify
Stockbox Shopify Store package
£300 per month, including VAT
Use Stockbox behind your Shopify website. Your Shopify subscription, payment charges and any other Shopify apps remain separate. We agree setup and additional services with you.
Review the packageExplore a full move
A Stockbox website too
Prefer to bring your website onto Stockbox as well? We can show you the Standard package and plan a move around your stock, content and team.
See the moving processUsing Stockbox with Shopify
Can I keep my Shopify theme?
Yes. Keep your Shopify theme. We check existing apps and custom features when setting up the connection.
Can I keep using Shopify POS?
No. This arrangement uses Stockbox POS in your shop. The Stockbox app connects to your Shopify website and does not support Shopify POS.
What syncs between Shopify and Stockbox?
Products, images, prices, stock, customers, orders and refunds sync in both directions. We review how your shop will manage updates and check the connection with your team before launch.
How will payments and refunds work?
The integration synchronises refund information. We demonstrate the refund and payment workflow for your chosen setup before launch, including where staff initiate the refund.
What happens to our jewellery and watch product fields?
We agree how your Stockbox attributes map to Shopify product fields and metafields, and how categories map to collections. We check representative pieces with you, including how the detail appears in your theme. Any bespoke work is scoped separately.
Can we try it before a live changeover?
Yes. We offer a personal demonstration and one month’s free demo-store access. We plan the live Shopify connection separately after reviewing your setup.
See Stockbox in your shop
We’ll visit your shop, show you Stockbox and give your team a month’s free demo-store access.
Prefer to speak to us first?
020 4629 3701
For UK jewellers. Live setup and any additional services are agreed separately.
Arrange a Shop Visit
Tell us about your Shopify website and the system you use at the counter. Required fields are marked *.