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A personal move for your jewellery business

Your next chapter.With us by your side.

Stockbox is cloud retail software for independent UK jewellers and watch dealers. Bring your stock, sales, repairs and online trading together, with people from the jewellery trade helping you plan the move around your shop.

Jewellery and watches being prepared alongside a Stockbox dashboard

First, we get to know your shop.

The stock book. The repair envelopes. The way your team buys in a piece or follows up with a customer. These are the things we want to understand before we talk about moving your business.

  • An on-site visit to understand how you work
  • A demonstration focused on your shop's needs
  • One month to explore a demo store with your team
Meet the services behind the software

How we plan your move

  1. Your shop, first

    We visit, listen and look at the processes you rely on. Together, we agree what the new system needs to do.

  2. Try it together

    See a demonstration on site, then explore a demo store free for one month. Bring your team's questions to us.

  3. Prepare your data

    We review your exports: stock references, product attributes, customers and open work. Agree what can move and how to retain the remaining history.

  4. Check and train

    In a test environment, check a stock item’s reference, price and quantity, then follow an open repair to its customer. Practise buying, selling and collection with your team.

  5. Plan your launch

    We agree the final checks and changeover with you. Our team stays involved as you settle into Stockbox.

We agree the data, services, costs and timing with you before the live move. Preparation takes place in a separate test environment, with launch planned around your shop.

One system. The work you do every day.

A home for the whole working day.

Stock & buy-ins

Reuse model details for the next watch, review a serial number seen before, or add a new purchase to an existing stock line. Keep the seller and agreement with the buy-in.

Explore jewellery and watch buy-ins

Repairs & customers

Record condition and photographs at booking. Mark an unpriced job To quote, follow its updates and capture the customer’s signature when it is collected.

Explore repair management

People who know the trade

Stockbox grew from the day-to-day needs of The Diamond Box. Our team includes jewellers and watch dealers who speak your language.

Explore our hands-on services
James Ross Jewellers shop front in Brighton

James Ross Jewellers

James Ross Jewellers brought a family business with over a century of history onto Stockbox. The team gained stock and customer records, an ecommerce website and practical help with photography and listings.

4 weeksfrom website launch to their first online sale
Read the James Ross story

Questions about moving to Stockbox

Do I need to be confident with technology?

No. We start with the tasks you already know: buying stock, making a sale, booking in a repair and looking after customers. You can try them in the demo store, then work through training with our team.

Can you bring across my existing records?

We review your exports or spreadsheets and agree which fields and history can move. Check sample stock references, descriptions, attributes, prices and quantities with us. For open repairs, we review the customer link and job details, and agree how anything outside the import remains accessible.

Will I have to stop trading?

We plan the preparation and training around your shop. The final changeover depends on your current setup, and we agree its timing and any interruption with you in advance.

What does the free month include?

One month's access to a demo store after your demonstration, so your team can try the daily tasks before choosing a live setup. Migration and live services are arranged separately.

What does Stockbox cost?

The Standard package is £450 per month including VAT and includes a Stockbox website. The Shopify-connected package is £300 per month including VAT, with Shopify charges separate. We explain the setup scope and any additional service costs before you commit. See the package comparison.

Can I keep an existing Shopify website?

Yes. Keep your Shopify website and use Stockbox for stock, customers, repairs and counter sales. Our app syncs products, images, prices, stock, customers, orders and refunds both ways. You use Stockbox POS in your shop. Explore Stockbox with Shopify.

See Stockbox in your shop

We’ll visit your shop, show you Stockbox and give your team a month’s free demo-store access.

Prefer to speak to us first?
020 4629 3701

For UK jewellers. Live setup and any additional services are agreed separately.

Arrange a Shop Visit

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