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A Stockbox customer story

CLB Jewellers.Going digital.

An independent high-street jeweller, ready for the next chapter. Hands-on training and a 50-item head start helped CLB get there while keeping the shop open.

Read their story
CLB Jewellers shop front on Eld Lane in Colchester
50item head start

Hands-on training.
Around your hours.

Services used

The business

Going digital while the shop stays open

CLB Jewellers wanted to move from traditional shop management to a digital system. They needed help getting started while keeping the shop running.

The priority was to get the system live and give the team time to learn it around their trading hours.

A supported start. A team ready to take over.

In-person training sessions
Multiple
Training outside normal shop hours
Flexible
Items prepared for their website
50
Website and marketplaces in sync
Live

How Stockbox helped

Getting started, then taking over

01 / Getting ready

Training and the first 50 items

The Stockbox onboarding team worked closely with CLB, providing in-person training structured around their trading hours. Sessions gave the team time to get comfortable with the system while keeping daily operations running.

To give the new website a solid starting point, Stockbox’s photography and admin services took on 50 items. The team photographed and catalogued the pieces, helping CLB get ready to sell online sooner.

02 / Taking it forward

Handling their own admin and photography

Once live, CLB’s dedicated e-commerce team member discovered how much they could do with the tools. They now handle their own admin and photography, getting more done than they could with manual processes.

In their wordsCLB JewellersColchester

“Getting a new system live while keeping the shop open is tough. Stockbox sent their team to us in person, worked around our hours, and even helped us photograph and catalogue 50 items so we had a solid website from day one. Once we got going, we realised how intuitive everything is. Now our e-commerce person gets more done in a day than we ever thought possible. That is the power of good tools.”

Your shop’s next chapter

Talk to us about your shop

Show us how your shop works today. We’ll talk through the setup, training and practical help your team needs to get started.

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